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Terms & Conditions

Terms and Conditions - No ings (helpin.com.au)


Introduction

By using the No ings (helpin.com.au) website you automatically agree to these Terms and Conditions. If you disagree with any of the following terms and conditions you must terminate use of this website.

This website uses cookies, by using the website you accept consent to our privacy policy which states our cookie use policy.


Use of website

No ings (helpin.com.au) owns all property, content, images of the website. All rights are reserved property of No ings (helpin.com.au). You must not copy any part of the websites code and infrastructure

Republish any content on the website without prior consent

Use the website for means of selling your own service or product without prior consent


Restricted Access

Certain sections of our website are for restricted access including account sections. We reserve the right to restrict access to these sections at our discretion. When you have registered with No ings (helpin.com.au) you will be given a user ID and password. You must ensure these details are kept confidential and not shared. It will be your full responsibility if any loss or damage is caused to No ings (helpin.com.au) due to not storing your password in a secure manor.


Uploaded Files

No ings carry no liability for files that are uploaded to our server for printing. Files will be held on file during and after an order is completed for our records. We hold files securely online and offline.


Law and jurisiction

These terms of use will be governed by and construed in accordance with Australian law, and any disputes relating to these terms of use will be subject to the non-exclusive jurisdiction of the courts of Australia. However we have the rights to bring court proceedings against you in your country of residence if the terms and conditions are breached.


Refunds and Cancellations

All orders once placed are final. No alterations can be made once a file is approved by pre press for printing. If you wish to cancel an order before it is printed a cancellation fee of AUD$15 will be applied. This fee is to cover time spent processing your files in our pre press department.


Returns

Where a product is faulty we will offer a reprint or a refund if we are unable to address the issue via a reprint. A reprint of your item will take priority over refunds. Where an item is unwanted please refer to to Refunds and Cancellations. Any faults or issues must be reported within 3 days of delivery.


File supply

No ings (helpin.com.au) perform basic checks on each print file. We check resolution, size, bleed and safe margin. Any other parts of the file we do not check and it is up to the customer to ensure their artwork is supplied as per our guidelines. We do not check content of a file. Where a file is flattened we cannot check the resolution of each photograph and/or object, we check the overall resolution in this case. Files supplied in RGB will be automatically converted to CMYK. We cannot be held responsible for colour shifts during the conversion, we advise all customers to design in a CMYK workspace. PDF's are the preferred file method, where a file is supplied that is not PDF or in a format that supports CMYK we cannot be held responsible for colour changes.


GST

All prices are shown including GST. 


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